FAQ

General Questions

How long is a game day?

A game day lasts 1 hour. There are 24 game days in a game month. Thus, one real 24-hour day is equal to 1 game month. There are 12 game months in a game year.

Help! I need to reset my airline!

If you are in a public world, then please e-mail from the e-mail address you registered to play the game with requesting for a reset.

If you are in a private world, you need to contact the world owner to request for a reset. If the world owner is inactive, then e-mail from the e-mail address you registered to play the game with.

Game Questions

It was just the 24th of the month, now it's suddenly the 1st! Why?

As noted, a game month on Airline Mogul only lasts 24 game days. This is to coincide with having 24 hours in a day.

How come my money disappeared at the 1st of the month?

All monthly fees--e.g., gate rental fees, leasing fees, and maintenance fees--are taken out at the end of the 24th of the month. Depending on the number of gates and number of planes (owned and leased), this could cause a significant reduction of available cash at the 1st of the month. As long as your DOC can recoup those costs (obviously, the quicker the better), there isn't too much to worry about.

How can you make any money when it costs €350,000 to rent a gate?

Please note that the gate rental fees are a monthly cost, and your routes make money on a daily basis. Please refer to this forum post for additional information.

I'm in debt. Can I buy or lease a plane?

Unfortunately, no. You can only do certain functions while in debt--e.g., rent gates, paying marketing fees for route research--but you must have cash on hand to purchase or lease a plane.

Aircraft Questions

What planes are the most profitable?

There is no "most profitable" plane. Each plane has lots of variables (speed, number of seats, etc.), all of which affect the price. You should try and find the best plane for you. For example, there is no need to have a plane capable of going 6000nm to do short domestic flights. The extra range will increase the plane's cost. Try to find something with less range. Remember, the very large planes in AM are not profitable. Things like 747s, MD-11s and A340s will often cost more in maintenance than you will make back in tickets.

How important are: speed, number of seats, age, fuel usage?

Speed: the speed of an aircraft will slightly affect the fare you can charge; however, this is minimal to non-existent depending on how competitive the route is.

Seats: more seats will mean you make more money, however it becomes increasingly less profitable to use larger aircraft. The optimal number of seats will depend on the route itself. To put it in another way, number of seats corresponds directly to price of aircraft, however profit slows down in its increase, so that at high seat levels, little extra money is made over lower seat levels (this can in fact be less profitable due to the increased running costs). It is difficult to make a generalisation about the correct number of seats.

Age: aintenance costs far outweigh the initial purchase costs. Older second hand planes (as in more than a few years) are only useful to small airlines who intend to replace them fairly soon. The discounts you get will be far less than the extra costs from maintenance.

Fuel usage: a plane that burns a lot of fuel compared to one that does not (all other things equal) will obviously affect route profitability.

I just created a route, but the plane I wanted to use is not being listed.

• Make sure your aircraft has enough hours left to perform at least a 0.5-frequency flight.
• Make sure your aircraft has enough range to perform the flight. Some aircraft have different engine variants which will determine its speed, range, and fuel usage.
• Review the plane's existing routes. Is it logical for the plane to do that route? Pay particular attention if the plane already has two 0.5-frequency flights.

Why is Steven such a tosser?

Oh that's simple :P I'm unloved...